Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you register for an account, use the Service, or communicate with us. This may include:

Name Email address Payment information (e.g., credit card details) Any other information you choose to provide

1.2 Usage Data

We may automatically collect certain information when you access or use the Service, including:

IP address Browser type and version Device information (e.g., device model, operating system) Date and time of access Pages viewed and actions taken on the Service Referring website or link

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of the Service. Cookies are small data files stored on your device. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until you delete them) to enhance your experience and improve our Service.

2. How We Use Your Information

2.1 Provide and Improve the Service

We use your information to operate, maintain, and improve the Service, including:

Processing transactions and managing your account Personalizing your experience on the Service Responding to your inquiries and providing customer support Analyzing usage patterns to enhance the Service's functionality and user experience

2.2 Communications

We may use your information to send you:

Service-related notifications (e.g., account updates, technical issues) Promotional communications (e.g., newsletters, special offers), which you can opt out of at any time

2.3 Legal Compliance

We may use your information to comply with applicable laws, regulations, or legal processes, including:

Responding to lawful requests by public authorities Enforcing our terms and conditions Protecting our rights, privacy, safety, or property, and/or that of others

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent

We may share your information with your consent or at your direction.

4. Data Security

We implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Upon termination of your account, we may retain certain information for legitimate business purposes or as required by law.

6. Your Rights and Choices

6.1 Access and Update Your Information

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us.

6.2 Opt-Out of Communications

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

6.3 Cookies

You can control the use of cookies at the individual browser level. If you choose to disable cookies, some features of the Service may not function properly.

6.4 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

6.5 Right to Erasure

You may request that we delete your personal information, subject to certain exceptions (e.g., if the information is required to complete a transaction, detect security incidents, or comply with legal obligations).

6.6 Right to Restrict Processing

You have the right to request the restriction of processing your personal data in certain circumstances, such as if you contest the accuracy of the data or if you object to the processing.

6.7 Right to Object

You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground.

6.8 Right to Withdraw Consent

If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

6.9 Right to Lodge a Complaint

If you believe that we have not complied with data protection laws, you have the right to lodge a complaint with a supervisory authority, where you live, work, or where the alleged infringement occurred.

7. International Data Transfers

If you are accessing the Service from outside the European Economic Area (EEA), your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using the Service, you consent to the transfer of your information to these locations. We will ensure that any international transfers of personal data are conducted in accordance with applicable data protection laws and appropriate safeguards, such as the EU Standard Contractual Clauses, are in place.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 16 (depending on the jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Policy on our website or through the Service and updating the "Effective Date" at the top of this Policy. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@tinktide.com Mailing Address: Lusidea d.o.o., Ulica Franje Petračića 6, 10000 Zagreb, Croatia, European Union